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06SaaS ProductWorldwide

Relaytiv

AI front desk SaaS for WhatsApp, Instagram, Messenger & web chat — turns every message into a qualified lead. Born from client demand, built by Vitiv.ai.

Explore RelaytivVisit relaytiv.com
WhatsApp AISaaSLead QualificationMulti-Channel
$29/mo
Launch plan
Starting price
5+
WhatsApp, IG, Messenger, Web, Custom
Channels
Vitiv.ai
from real client demand
Built by

The Challenge

Multiple Vitiv.ai clients kept asking for the same thing: an affordable, reliable AI agent that handles their WhatsApp, Instagram, and Messenger channels 24/7 — qualifying leads, booking appointments, and following up automatically. No enterprise pricing, no complex setup. We built Relaytiv to solve this for everyone.

What We Built

Relaytiv is Vitiv.ai's own SaaS product — an AI front desk built from repeated client demand. We designed and engineered the full platform: multi-channel inbox (WhatsApp, WA Web, Instagram, Messenger, web chat, custom channels), an AI layer that replies instantly and qualifies prospects, appointment booking that connects to team calendars, automated follow-up sequences, and seamless team handover when the AI needs human support. Pricing is transparent and accessible: Launch at $29/month for owner-led businesses getting started with AI replies, Growth at $79/month for teams that need follow-ups, bookings, and outgoing campaigns, Scale at $149/month for high-volume teams with real-time web search and webhook access, and Custom plans for enterprise and multi-location brands. iMessage support is coming soon.

Deliverables

Multi-channel AI inbox: WhatsApp, WA Web, Instagram, Messenger, web chat
AI front desk: instant replies, lead qualification, appointment booking
Automated follow-up sequences and outgoing campaigns
Team handover with full conversation context preserved
Transparent SaaS pricing from $29/month

Technology Stack

ReactTypeScriptNode.jsFastAPIPostgreSQLSupabaseWhatsApp Business API (Cloud API)Meta Graph API (Instagram/Messenger)OpenAI GPT-4oLangChainStripeTwilioCloudflare Workers

Before & After

MetricBeforeAfter
Response TimeHours (manual team reply)Under 30 seconds (AI auto-reply)
Lead QualificationManual — inconsistentAutomated — 100% of enquiries qualified
Channel Coverage1 channel (WhatsApp only)5+ channels simultaneously
Hours of CoverageBusiness hours only24/7 with no additional staff cost

Relaytiv was built because our clients kept asking for it. We needed it ourselves. An AI front desk that actually works on WhatsApp, Instagram, and Messenger — qualifying leads, booking appointments, and handling follow-ups — without enterprise complexity or pricing.

vitiv.ai TeamBuilders of Relaytiv

About This Project

See it live

Visit Relaytiv's website and see the work in action.

Visit relaytiv.com

More work

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